If you have studied French before, you will need to complete a short written test to find out what your level is. Please email the test to aurelie@frenchworkshop.co.uk. Shortly after this, we will contact you to do an oral test over the phone at a convenient time for you. If you have never studied French before, you won't need to take the test. Please specify it on the contact form.

The number of lessons will depend on the level and goals you want to achieve. For instance, complete beginners on a one-to-one basis will need from 20 to 25 hours to reach the Survival level as defined by the Common European Framework of Reference for Languages. If you need advice, we will be glad to help you on this.

In order to guarantee progress, it is recommended to take a minimum of 1h30 a week on a one-to-one basis or 2h as a group. If you need or are eager to learn at a faster pace, you can take lessons twice a week or intensive classes.

A group ranges from 2 to 12 people. It is usually advised not to go beyond this number so the group can progress steadily and get the most out of the lesson.

Yes, you can purchase one lesson and see if you like it. If you do, you can sign up for a set of hours you wish to take starting with a minimum of 10 hours.

Yes, you can postpone a lesson to a day or time that is more convenient for you as long as you give a 48 hours' notice.

Students should consider their personal commitments and circumstances before enrolment. French Workshop regrets that fees are not refundable, unless you cancel the contract 2 days before the beginning of the tuition.

Yes, all you have to do is tell us 48 hours in advance that you cannot make it to a lesson. Further, for each contract there is a four-week grace period within which missed lessons can be rescheduled. So, a lot of flexibility to ensure busy people get all their lessons.

French Workshop offers catch-up classes for students needing some extra help. Such classes will be charged 10% cheaper than a one-to-one class.

Yes, no refund is given for a missed class. Students are advised to catch-up on the missed class so they are able to keep up with the group. If needed, catch-up classes are offered at a discounted rate.

Students who make a request will be provided with a certificate stating the number of hours completed and the level achieved. This certificate is an internal attendance certificate and is not recognized as a nationally or internationally valid certificate. If official diplomas such as the DELF-DALF, TEF or TCF are required, we have extensive experience on these and can offer the necessary training.

No, there is no VAT on our prices.

Payments must be received 5 working days in advance and can be arranged by instalments for contracts longer than 10 hours.